G Assistants’ Strategic Recruitment
for the Silicon Valley Company’s
‍Expansion (Volume Hiring)

G Assistants Delivered 85 highly skilled top 1% VA’s to a Silicon Valley unicorn’s virtual doorstep.

Screening with GPT-vetting

Soft Skills
Interviews

Customized
Technical
Interviews

Strict
Background Check

Artificial Intelligence
Powered Trainings

Thousands of inbound applications

Top
G-Assistant
Engineers

Screening with
AI-vetting

Soft Skills
Interviews

Customized
Technical Interviews

Strict
Background Check

Artificial Intelligence (AI)
Powered Trainings

Thousands of
inbound applications

Top G-Assistant
VA's

Screening with AI-vetting

Soft Skills
Interviews

Customized
Technical Interviews

Strict
Background Check

Artificial Intelligence
Powered Trainings

Thousands of
inbound applications

Top
G-Assistant
VA's

Get Assistants

Background

A forefront AI company in Silicon Valley, known as "the AI Company," needed to significantly scale its customer support team to meet increasing service demands due to global growth. The objective was to hire 85 virtual assistants within a 30-day period, all based in the EST time zone of Guyana and fluent in English, to ensure consistency in customer service quality.

Challenge

The AI Company was tasked with:

Massive Outreach:

Attracting a large pool of candidates to find those with the precise mix of technical skills and customer
service excellence.

Efficient Screening:

Quickly and effectively screening applicants to identify the most qualified candidates.

Quality and Fit:

Ensuring the selected virtual assistants not only had the necessary skills but also fit well with the company
culture.

Rapid Integration:

Integrating a large number of new hires into existing operations without disrupting the workflow.

Solution

In partnership with G Assistants who are known for its robust recruitment processes and quality talent pool, the AI Company crafted a detailed recruitment and selection strategy:

Broad Recruitment
Campaign

The initiative attracted over 1,000 applicants through targeted advertising and outreach, emphasizing the unique opportunity to join a
leading AI firm.

GPT-Powered
Screening

Leveraging GPT methods,
G Assistants conducted
initial screenings of 500 candidates. This innovative approach enabled efficient assessment of technical knowledge, problem-solving skills, and communication
abilities.

Rigorous Selection
Process

From the initial screenings, 100 candidates were shortlisted. These individuals underwent a comprehensive selection process, including in-depth interviews, technical assessments, and language proficiency tests, to ensure they met the AI Company’s high standards.

Final
Evaluation

The top 1 percent of
candidates, 85 in total, were selected after passing stringent testing and thorough background checks. This final group
represented the best of the applicant pool in terms of skills, experience, and
cultural fit.

Results

The partnership’s strategic approach led to remarkable achievements:

Successful Talent
Acquisition

Despite the ambitious
timeframe and specific
requirements, the AI Company successfully onboarded 85 new virtual assistants within 30 days.

High-Quality Team
Expansion

The newly hired assistants, all from the top 1% of applicants, exhibited exceptional performance levels, contributing to a 80% increase in customer satisfaction scores within the first quarter of their employment.

Consistent Service
Quality

By hiring all virtual assistants
within the same time zone and ensuring they were fluent in English, the AI Company maintained a high level of service uniformity and efficiency.

Smooth Operational
Integration

The effective integration of
new hires into the company’s
operations bolstered productivity and enhanced the overall efficiency of the customer service department.

Conclusion

This case study exemplifies how G Assistants and the AI Company’s strategic collaboration and innovative use of GPT for candidate screening culminated in a successful large-scale recruitment drive. By meticulously managing every phase of the recruitment process, from initial outreach to final selection, the AI Company not only met its ambitious hiring goals but also significantly improved its customer service capabilities, demonstrating the pivotal role of advanced screening technologies and strategic partnerships in achieving rapid and effective organizational scaling.

G Assistants’ Strategic Recruitment
for the Silicon Valley Company’s
‍Expansion (Volume Hiring)

Background